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What to Expect
Dispatch System
The dispatch system was designed to show you all the information needed to efficiently dispatch your field technicians. Easily see call information and dictate which technician is best suited for the job based on location and qualifications and let the customer know when they are on the way.
Field Service
The field service software allows technicians to view customer information, equipment, and call history. Instantly collect billing information including authorizing credit cards from the field using our billing system. Technicians can fill out required forms such as diagnostic forms or municipalities forms.
Document System
The document system, or as we call it, our electronic file cabinet, holds all of the data associated with your jobs. Now you can easily find out call history as well as any field reports associated with your upcoming or past calls. Office personnel can easily add, print, or email documents from the document system.
